Return Policy

In the event that you are not satisfied with your order, you may return your order if you contact us within three (3) days of receiving your order. The shipping charges will not be refunded, and there will be a 15% re-stocking fee.
 
We welcome International orders, shipping outside of the US has become expensive. Shipping charges that are integrated into our shopping cart are not for international orders.  If you would like to place an order, please email us with the items you want, the country you live in, and we will send you a shipping quote.

We cannot accept returns of Oils and Refresher Sprays. For returns of other products, please contact us. Shipping Costs to return products are paid by the Customer. Partial Order Returns will be assessed shipping cost of product kept. Please contact us within three days of receiving your order if there is a problem.

We do Not accept Returns of our Sampler Package.
On any return of product there will be NO refund of shipping charges.

Rachels Potpourri reserves the right to, at any time alter our blends due to product and supply availability. We strive to keep the best quality available at all times though our blends may look slightly different. We are not responsible for any type of damage or misuse of our products.
We Reserve the right to refuse service, do business with, or offer our products to anyone.

Please contact customer service for more information on returning an item. Thank you.

Rachels Potpourri
925-719-4888